Today’s Process Automation is Built on Low Code and Integration

Published by ServiceNow

Innovation and digital transformation are a matter of growth and survival for today’s businesses. Companies must adapt faster than ever to rapid change in market conditions by creating new digital business models and associated processes.

They must also transform existing manual, inefficient, unstructured processes into automated digital workflows to unlock productivity and deliver great experiences to customers and employees. This is the essence of process automation.

Because of the accelerated pace of change, businesses must automate processes orders of magnitude faster and at greater scale than possible with previous approaches. This is true for both customer-facing business processes that drive toplevel growth, and employee-facing work processes that increase productivity and efficiency and improve the bottom line. Today, successful process automation initiatives need to meet the needs of a number of business stakeholders, including:

  • Process owners and functional leaders throughout the business
  • Cross-functional transformation team leaders.
  • Cross-functional operational excellence team leaders. 
  •  Process designers and business process analysts.
  • Knowledge/process workers.

Read now to discover more about proccess automation for today's reality.

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Related Categories Leadership, Business Process Management, Team Management